Privacy Policy

Last updated: December 18, 2024

1. Introduction

Welcome to Emp0rion. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our business management platform and services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, password, and business details when you register.
  • Business Data: Customer information, job details, invoices, quotes, expenses, and team member data you enter into the platform.
  • Communications: Messages sent through our chat feature, emails, and support requests.
  • Payment Information: Billing details processed securely through Stripe (we do not store full card numbers).

2.2 Information Collected Automatically

  • Usage Data: How you interact with our platform, features used, and time spent.
  • Device Information: Browser type, operating system, and device identifiers.
  • Log Data: IP address, access times, and pages viewed.

2.3 Third-Party Integrations

When you connect third-party services (such as Gmail or Google Calendar), we access only the data necessary to provide our services. For Gmail integration, we use OAuth 2.0 and only access:

  • Permission to send emails on your behalf (gmail.send scope)
  • Your email address for account identification

We do not read, store, or access the content of your emails beyond what is necessary for sending messages you explicitly request through our platform.

3. How We Use Your Information

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative notifications, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Enable team collaboration and communication features
  • Send invoices, quotes, and job notifications on your behalf
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in these circumstances:

  • Service Providers: With trusted partners who assist in operating our platform (hosting, payment processing, email delivery).
  • Within Your Organization: With team members you invite to your organization account.
  • With Your Customers: When you send invoices, quotes, or job reports through our platform.
  • Legal Requirements: When required by law or to protect our rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit (TLS/SSL) and at rest
  • Secure authentication with password hashing
  • Row-level security policies in our database
  • Regular security audits and updates
  • Limited employee access to personal data

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Withdraw Consent: Revoke previously given consent

To exercise these rights, contact us at info@zeusservicesuk.com.

8. Third-Party Services

Our platform integrates with third-party services that have their own privacy policies:

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Emp0rion

Email: info@zeusservicesuk.com

Website: https://www.emp0rion.com